Volunteering vacancies

Reffurence is an annual non-profit furry convention in the BeNeLux. We run entirely thanks to our dedicated volunteer team who put their time and love into building this convention every year. Thank you for considering helping us out by joining the team. After all, this event wouldn't be possible without volunteers! Keep in mind that we do require our volunteers to attend certain meetings and that there are expectations with regards to the volunteers who are helping out. Volunteering at Reffurence is a unique experience and we do expect our teammembers to chip in during the convention.

ADMIN

6 open positions

2 open positions

PAWS

40 open positions

ORGANISATION

22 open positions

CREATIVE

5 open positions

ADMIN

HoD Planning & Purchasing

Open positions: 1

At Home commitment

Location: Remote

Description

Being the person who likes to be on time? Do you love to set up deadlines and make sure that all other departments and volunteers adhere to the deadlines and goals you set up for the whole convention? Well, then this is the function for you!

Qualifications

Have a bit of experience with external companies.
Have experience with purchasing stuff for companies.
Understand invoices and be able to calculate that into the budgets of the conventions.
You're a teamplayer who's able to also keep people updated and informed about the planning.

Responsibilities

Being the right-hand of the board president when it comes to the timeline and planning of the convention.
Making sure that all the deadlines are known and all critical paths are defined.
Being the coordinator for the convention when it comes to purchasing.
Keeping track of the deliveries, budgets and invoices.
Be the connection between the HoD's and Directors and the convention's timeline and needs to be purchased.

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

Volunteer Planning & Purchasing

Open positions: 1

At Home commitment

Location: Remote

Description

Do you like to create a big enormous planning for a furry convention? Or are you a master of purchasing items as cheaply as possible whilst having the best quality of items? And are you a master in budgeting without making our HoD Finance go crazy?

Qualifications

Have a bit of experience with external companies.
Have experience with purchasing stuff for companies.
Understand invoices and be able to calculate that into the budgets of the conventions.
You're a teamplayer who's able to also keep people updated and informed about the planning.

Responsibilities

Making sure that all the deadlines are known and all critical paths are defined.
Being the person who's dealing with spending budget when it comes to purchasing.
Keeping track of the deliveries, budgets and invoices.

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

HoD External Relations

Open positions: 1

Fulltime commitment

Location: At Con, Remote

Description

This function is one of the most unique volunteer positions that we have, with a huge responsibility within the administrative branch. Being able to talk, agree and plan all the content and stuff that are involved with the external companies of the convention, this is a good position to make sure that your communications skills are actually used in full.

Qualifications

Be fluent in Dutch and English, wording and writing.
Have a bit of experience with external companies.
Be able to write formal business letters.
Understand invoices and be able to calculate that into the budgets of the convention.

Responsibilities

All communication with external companies.
Keeping track of the deliveries, budgets and invoices.
Be the connection between the HoD's and Directors and the external companies.
Manage all the communications and agreements between the convention and the hotel/possible venue(s).

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

Lead External Press

Open positions: 1

Fulltime commitment

Location: At Con, Remote

Description

Organizing a furry convention is a big hassle, but making sure that the (public) news writes the same story that we're pursuing is an important task for the whole of the fandom.

Qualifications

Preferably have a Bachelor's degree in a field like "Media and Information" or "Journalism".
Have experience with the Furry Fandom and being able to portrait a picture of the fandom.
Know what the general public thinks of Furry's and the Furry Fandom and be able to decline all the possible negative impact.

Responsibilities

Responding to press related inquiries from newspapers and agencies.
Being the right-hand of the Board President when it comes to our corporate image.
Indexing all the press-related activities and who's talking to who.
Proofreading everything before it gets published.

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

Volunteer Human Resources

Open positions: 2

At Home commitment

Location: Remote

Description

Are you getting warm when you hear that this function is overseeing the planning, development, and management of all aspects related to human resources? Well, this is your chance. I mean, that's exactly what HR is supposed to do.. right?

Qualifications

Be fluent in English, wording and writing.
You know what sensitive data is.
You have an aversion to gossiping.
An education in HR / Business Administration would be nice.
You are better in communication than most of us.
You know how to handle job-interviews.
You know how to work with Sharepoint and a (Support/Email) ticketing system.
And you're a good team manager, because you'll have some volunteers helping you.

Responsibilities

Handling GDPR data of our volunteers.
Make sure that the volunteers have signed their agreements.
Sign up and sign out the volunteers.
Make sure that the volunteers are happy and their wellbeing needs are met.
Find new recruits and make sure they feel welcome.
Make sure that the list of vacancies is up to date.
Be the confidant of the organization.
Providing training and development opportunities to volunteers.
Ensuring compliance with volunteering/employee laws and regulations.
Managing volunteers compensation and benefits.

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

IT

Lead Social Media

Open positions: 1

At Home commitment

Location: Remote

Description

Running a convention is a big hassle, but communication with the attendees and other furries is so important. Our convention has grown exponentially, but so have our communities like our Discord server, our Telegram Chats and all of our Social Media channels.

Qualifications

Be fluent in English, wording and writing.
Creative writing and content creation skills.
Good communication and community engagement abilities.
Ability to understand brand management and design.
Strong understanding of social media platforms (e.g., Twitter, Telegram, BlueSky, Discord)
Previous experience in social media or content moderation is a plus.

Responsibilities

Develop and implement a marketing strategy.
Create, schedule, and publish engaging content across platforms (e.g., Telegram, Twitter, BlueSky)
Monitor social media channels and interact with followers, answering questions and making sure that nasty replies are taken care of.
Work closely with event organizers and departments to promote upcoming events and initiatives.
Make sure that during the convention all important announcements are being send out in time to reach our attendees.

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

HoD Online Customer Support

Open positions: 1

At Home commitment

Location: Remote

Description

Qualifications

Be fluent in English, wording and writing.
Creative writing and content creation skills.
Good communication and community engagement abilities.
Ability to understand brand management and design.
Strong understanding of social media platforms (e.g., Twitter, Telegram, BlueSky, Discord)
Previous experience in social media or content moderation is a plus.

Responsibilities

Monitor and moderate our online communities (Telegram, Discord).
Make sure that all Head of Departments are up do speed when it comes to announcements.
Manage our online ticketing system and knowledge database (FAQ) for visitors and attendees.
Create, schedule, and publish engaging content across platforms (e.g., Telegram, Twitter, BlueSky)
Monitor social media channels and interact with followers, answering questions and making sure that nasty replies are taken care of.
Work closely with event organizers and departments to promote upcoming events and initiatives.
Make sure that during the convention all important announcements are being send out in time to reach our attendees.

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

PAWS

Volunteer Safety

Open positions: 31

Pre- & Post Con commitment

Location: At Con

Description

Do you want to play an important role in keeping Reffurence run smoothly and safe for our attendees? We're looking for volunteers to join our Security Team to interact with attendees, help out with crowd control, and ensure the event runs smoothly so that everyone can enjoy their time without worry.

Qualifications

Be fluent in English, wording and writing.
Able to work in a team.
Can keep your calm in busy situations.
Able to de-escalate heated situations.
Able to handle attendee data and incidents in confidentiality.
Able to assess situations that may pose a risk to attendee wellbeing.
Having a BHV or first aid certificate is a plus.
It's handy if you already have experience with L.A.S.S.I.E, but we're teaching you if you don't know how it functions.

Responsibilities

You are supposed to be able to understand working procedures. These are things like how to talk to dispatch, where to patrol during a shift, how to escalate an incident. You will be provided with sufficient guidance and training materials to perform your job.
Expect to have an at least dedication of on average 20 hours during the convention to Safety duties.
You are expected to be on time for the (self-)scheduled shifts. ^^
You are the “face” of Reffurence. You help attendees with questions, check their wellbeing and are willing to help them further with their issues.
Have good communication skills. You'll be interacting with our attendees and the rest of our volunteers.
Expect to have to follow the chain of command. But due to the unpredictability of what happens at a convention, you should also be able to be flexible in assessing any situations you encounter.
Capable of enforcing the policies of Reffurence and the venue where required.
Important: Safety is 24/7 available to help attendees with any issues that may arise and protect them from others (and sometimes themselves).

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

Volunteer ConOPS

Open positions: 9

At Con commitment

Location: At Con

Description

At ConOPS, you will be in direct contact with our attendees, answering all kind of questions about the convention and the hotel, operating lost and found and much more. And we all know that being in a positions where "anything can happen", this one is a good starting function for all who're unsure about what the convention can offer.

Qualifications

Be fluent in English, wording and writing.
Some sort of crisis-management education / experience.
A quick learner and thinker.
You know what sensitive data is.
You have an aversion to gossiping.
You are better in communication than most of us.
It's handy if you already have experience with L.A.S.S.I.E, but we're teaching you if you don't know how it functions.

Responsibilities

Handling GDPR data of our attendees.
Being present at the ConOPS desk during hours to answer all kind of questions.
Know a lot about the convention itself, so you can answer the questions.
Logging the questions in our systems so we can make announcements if necessary.
If applicable, help out with the lost-and-found items of attendees.
If applicable, organize the luggage-storage for attendees.

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

ORGANISATION

Volunteer Attendee Affairs

Open positions: 22

Pre- & Post Con commitment

Location: At Con

Description

Did you enjoy our events last edition? Well, probably you've seen one of our volunteers helping around. Making sure the panel rooms are ready for the next panel, helping out at the charity booth, filling up the electrolytes at the fursuitlounge or running around to get the donations for our charity. This is the function for you!

Qualifications

Professional attitude
Fluent in English, in wording and writing.
You don't mind to help out with some (physical) little tasks to help to run our convention.

Responsibilities

The Attendee Affairs department consists out of the following groups, which allows you, as volunteer, to pick and choose the job's that are most fun to you.

Charity

Making sure that people who want to donate fund to charity can find you.
Helping out at the charity events.
Being present at the charity booth.

Conshop

Being present during the opening hours of the conshop.
Being able to assist with the sale of merchandise.
Being able to answer questions of the attendees.

Dealers

Helping out at the dealer's den with general small tasks.
Helping out the dealer's with all kind of requests.
Making sure that the dealer's table is set up on time in the right location.
Making sure that the dealer has everything ordered with registration.
Making sure the dealer's den stays safe and make sure that the room doesn't get overcrowded.

Fursuits

Helping out fursuiters with all kinds of requests and questions.
Making sure that the fursuitlounge is tidy and clean.
Having a 6th-sense for lost-and-found items lying around.
Ability to remove stimkies from the room.
Being able to (physical) re-stock cans of water and electrolytes.
Don't eat too much candy and salty snacks. :3

Panels

Helping out attendees who want to host their own panel.
Making sure that the rooms is ready for the panels scheduled.
Being able to quickly think on your feet about solutions and things to arrange.
Embracing change, dislike for a planning that never changes. x3
Act as the “face” of Reffurence. You help attendees with questions, but you're also participating in the events together with the attendees.

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

CREATIVE

Lead Photo

Open positions: 1

Pre- & Post Con commitment

Location: At Con, Remote

Description

The lead Photography is focussed on all the photo-related activities of Reffurence. Not only is the groupphoto your task, but managing the photobooth too.

Qualifications

Being able to lead a team that's dedicated to Photography.
Be able to respond quickly to technical or other issues, especially during Reffurence itself.
Knowledge of photography.
Understand how different roles within Reffurence contribute to the success of the photo booth and media activities.

Responsibilities

Coordinating and managing the photographers
Responsible for designing and managing the photobooth
Working together with the ATAF team in order to make sure that the photo events are scheduled and can take place
Making photo asset instructions for the volunteers
Planning and organizing all the media-content for Reffurence
Coordinating with all "non-volunteer" photographers who offer commercial activities during the convention

Interested?

Send an email to hr@reffurence.com. Make sure you add the following details:

Your first and last name.
Your fursona name.
Your telegram handle or email address.
The position you're applying for.
Why we should consider you.

Volunteer Multimedia

Open positions: 4

At Con commitment

Location: At Con

Description

You have an eye for the perfect shot, capturing moments that last a lifetime excites you. As a volunteer photographer, you'll be responsible for photographing events, attendees, and more, helping to create lasting memories of the convention.

Qualifications

Good understanding of photography, including composition and angles.
Availability for at least 2–3 hours per day during the convention.
Photo editing experience is a plus, but training can be provided if needed.

Responsibilities

Collaborate with fellow photographers and videographers when needed, while also being comfortable working independently.
Edit and deliver your photos within one month after the convention. (If you're unable to edit them yourself, you may arrange for someone else to assist.)